Terms & Conditions

By using Banking Sathi’s services (hereinafter referred to as “Banking Sathi,” which includes its affiliates, successors, and assigns as applicable), you agree to abide by these Terms and Conditions, which may be updated, modified, or replaced by TheBankBazar periodically. These Terms and Conditions, along with the Service, apply to all loans provided.

This agreement (the “Terms”) is between you and Banking Sathi, whose principal office is located at Unit 1241A, 12th Floor, Gaur City Mall, Greater Noida West, Sector 4, Uttar Pradesh, 201301. It governs your use of Banking Sathi’s proprietary risk evaluation and measurement software system (“Banking Sathi”) and the services described herein (“Service”).

Additional terms may apply to specific Services, such as those related to particular events, promotions, or special arrangements. These supplemental terms will be communicated to you for the relevant Service(s). They will be considered part of these Terms for the applicable Service(s). In case of any conflict between supplemental or amended terms and these Terms, the supplemental or amended terms will take precedence for the specific Services involved.

Banking Sathi reserves the right to modify these Terms at its discretion. Unless stated otherwise, changes will take effect when Banking Sathi posts the updated Terms or any amended policies or supplemental terms on the relevant Service(s). By continuing to access or use the Services after such updates are posted, you agree to be bound by the revised Terms.

Eligibility

Banking Sathi may approve or continue to provide a loan to a borrower if the following conditions are met. If you are an individual, you must be at least 18 years old. If you represent a non-individual entity, you must have the proper authorization from that entity to agree to these Terms.

  • You must be financially solvent.

  • You confirm and warrant that you are capable of entering into these Terms and fulfilling the obligations outlined herein.

  • You must be an Indian citizen.

  • You must be an individual; automated tools or ‘bots’ are not permitted to use the Banking Sathi System under this Agreement.

  • Your application form must be accepted by Banking Sathi in accordance with its prescribed procedures.

  • All required documents, whether legal or otherwise, must be completed and signed to Banking Sathi’s satisfaction.

  • You must provide all primary and secondary evidence of documents as requested by Banking Sathi.

  • There must be no potential for default, and all representations and warranties made in the application form, loan agreement, or elsewhere must be accurate.

  • Any additional conditions set by Banking Sathi must be fulfilled or otherwise duly complied with to Banking Sathi’s satisfaction.

Account Set Up

To register an account, you must provide certain information, including your name, address, mobile phone number, age, and any unique identifier issued by Banking Sathi.

You agree to provide and maintain accurate, complete, and up-to-date information in your account. Failure to do so may hinder your access to Banking Sathi’s systems and services, or result in the termination of this agreement by Banking Sathi.

You are fully responsible for all activities under your account and must keep your account username and password secure and confidential at all times.

Unless otherwise authorized in writing by Banking Sathi, you are permitted to operate only one account. You acknowledge that any misuse of your account not attributable to Banking Sathi will be your responsibility, and you will be liable for any resulting consequences.

By agreeing to these Terms, you consent to the use of any information provided during account setup in accordance with Banking Sathi’s privacy policy, which is considered part of these Terms.

Service

The Service provides access to the Banking Sathi System, which includes verifying the information you provide on the Banking Sathi portal and assessing your creditworthiness. Subject to Banking Sathi’s sole and absolute discretion, you may be able to submit a Credit Facility Application for a short-term credit facility (“Advance”) to a licensed entity partnered with Banking Sathi (“Banking Sathi Partner”) and use other functionalities of the Banking Sathi System as permitted. Banking Sathi is not obligated to disclose its assessment of your creditworthiness to you, your nominees, heirs, or successors.

You understand that Banking Sathi allows you to submit a Credit Facility Application based on its proprietary systems, formats, methodologies, and algorithms in Banking Sathi systems only.

The Banking Sathi System dynamically evaluates the risk associated with each Credit Facility Application based on factors such as the Advance amount, credit eligibility criteria, and other requirements set by the Banking Sathi Partner. Each Credit Facility Application may be evaluated separately. Due to the dynamic nature of these assessments, there is no guarantee that Banking Sathi will allow you to submit a Credit Facility Application for every Advance you seek.

You agree that Banking Sathi or a Banking Sathi Partner may, at their discretion and through authorized agents or agencies, verify the information provided, check credit references, review employment details, and obtain credit reports to assess creditworthiness. The Service does not guarantee that the Advance you seek will be disbursed by the Banking Sathi Partner. Banking Sathi will make a preliminary determination of your creditworthiness and forward this determination to the Banking Sathi Partner. The final decision to grant the Advance rests with the Banking Sathi Partner, which will use its own credit decision processes and methodologies. The Banking Sathi Partner may reject any recommendation from Banking Sathi regarding your Credit Facility Application or Advance.

Before granting an Advance, the Banking Sathi Partner may require you to submit additional documentation and information as required by applicable laws and internal policies. If the Banking Sathi Partner decides to approve the Advance, you will need to execute a loan or credit facility agreement (“Loan Documentation”) to formalize the terms of the arrangement.

Repayment

You are required to repay the Advance, along with all applicable interest, charges, and fees, to the Banking Sathi Partner as specified by them and when they become due. Banking Sathi’s services are solely focused on connecting you with credit providers. Once you are connected to the Banking Sathi Partner or the credit provider, Banking Sathi’s role and services are considered complete.

Separate Transactions

You acknowledge that an Advance provided under the Loan Documentation constitutes a separate transaction between you and the Banking Sathi Partner, independent of Banking Sathi’s services. Any disputes regarding the Advance must be resolved directly between you and the Banking Sathi Partner. You agree not to involve Banking Sathi in such disputes. If you attempt to do so, Banking Sathi reserves the right to take any actions necessary to protect its interests.

Collection Authorization

You agree to allow Banking Sathi to send you payment reminders periodically, in accordance with applicable laws. Additionally, you authorize Banking Sathi to use (a) any User Generated Content and/or (b) other information you have provided access to, for the purpose of sending payment reminders to you or to others who can be contacted through you. This includes contacting individuals who may not be users of the Banking Sathi System, as permitted by law.

You explicitly permit Banking Sathi to use any information you provide or generate for its collections agency services, in relation to: (a) any credit facility you have obtained from a credit issuing entity, regardless of whether Banking Sathi was involved in facilitating that credit facility; or (b) any credit facility obtained by a third party from a credit issuing agency, if Banking Sathi’s analysis suggests that the information you provided can help contact such a person. This may involve either (i) deriving contact information for the third party from your provided information and contacting them directly, or (ii) reaching out to you to request contact information for the third party or to ask you to inform the third party that Banking Sathi is trying to reach them.

Network Access and Devices

You are responsible for securing the data network access needed to use the Services. Any data usage rates and fees imposed by your internet or mobile network provider will apply if you access the Services from a wireless-enabled device. Additionally, you must acquire and maintain compatible hardware or devices necessary to access and use the Services and Banking Sathi Systems, including any updates. Banking Sathi does not guarantee that the Services will function on any specific hardware or device. Moreover, the Services may experience delays or interruptions due to the use of the Internet and electronic communications.

License

Subject to your compliance with these Terms, Banking Sathi grants you a limited, non-exclusive, revocable, and non-transferable license in India to:

Access and use the Banking Sathi Systems through your PC or other portable devices solely for your personal use of the Services within India.
Access and use any content, information, and related materials made available through the Services exclusively for your personal, non-commercial use.

All rights not expressly granted here are reserved by Banking Sathi and Banking Sathi licensors.

Restrictions

You may not:

Use the Services for any purpose other than as expressly outlined in these Terms.
Allow any third parties to access the Services.

User Generated Content

You understand that all User Generated Content, as permitted by the Banking Sathi System, is solely the responsibility of the individual from whom it originated. This means you are entirely responsible for any User Generated Content you upload, download, post, email, transmit, store, or otherwise make available through your use of the Service. Banking Sathi does not control, nor does it guarantee the accuracy, integrity, or quality of User Generated Content. Your use of the Service and any User Generated Content is at your own risk.

You are responsible for backing up any important documents, images, or other User Generated Content that you store or access via the Service on your own computer or device. While Banking Sathi will use reasonable skill and care in providing the Service, it does not guarantee or warrant that any User Generated Content stored or accessed through the Service will be free from inadvertent damage, corruption, or loss.

Limited Warranty

By entering into this agreement, you have opted to use the security measures provided by Banking Sathi, despite the availability of other security options. While Banking Sathi employs industry-standard security measures to protect the Service from viruses and malicious attacks, it does not guarantee that the Service will be free from loss, corruption, attacks, viruses, interference, hacking, or other security breaches. Banking Sathi disclaims any liability for such issues to the extent they occur despite the use of its security measures.

Banking Sathi warrants that, during the term of this agreement, it will implement commercially reasonable security measures. Except as expressly stated in this section, Banking Sathi makes no representation or warranty regarding the effectiveness of its security measures. Neither Banking Sathi nor its affiliates will be liable for breaches of security or system integrity unless caused by willful misconduct or gross negligence on the part of its employees.

The Services are provided on an “as-is” and “as-available” basis. Banking Sathi is not responsible for any failures in telecommunications networks or other communication links used to access the Services. There is no guarantee that the Services will meet your requirements or operate without interruption or errors.

You also acknowledge that the Service is not intended for use in situations where failure, delays, errors, or inaccuracies could lead to death, personal injury, or severe physical or environmental damage. Banking Sathi and its affiliates, subsidiaries, officers, directors, employees, agents, partners, and licensors disclaim all other conditions, representations, and warranties, whether express or implied, including but not limited to, any warranty of merchantability, fitness for a particular purpose, error-free operation, or non-infringement, except as explicitly provided in this limited warranty. Specifically, Banking Sathi does not warrant that (i) the Service will meet your requirements, or (ii) your use of the Service will be timely, uninterrupted, secure, or error-free.

Confidential Information

During your interactions with Banking Sathi, both parties may exchange and provide access to confidential and proprietary information (“Confidential Information”).

Limitation of Liability

You acknowledge and accept that your access to and use of the Services is at your own risk. To the fullest extent permitted by law, Banking Sathi and its directors, officers, employees, and agents shall not be liable for any incidental, indirect, special, punitive, consequential, or other damages arising from or related to the Services.

Indemnity

You agree to defend, indemnify, and hold harmless Banking Sathi, along with its officers, directors, employees, and agents.

Privacy

By using the Service, you consent to the collection and use of certain information about you and your use of the Service, in accordance with Banking Sathi’s Privacy Policy and these Terms.

Notices

All notices and communications required under this Agreement must be in writing and will be considered given upon receipt if sent through:

  1. Personal service, to the address specified below:
    DEEPANSHU TYAGI Trade Name KD Infotech
    Unit 1241A, 12th Floor, Gaur City Mall, Greater Noida West, Sector 4, Uttar Pradesh, 201301

  2. Registered post acknowledgment due, or
    DEEPANSHU TYAGI Trade Name KD Infotech
    Unit 1241A, 12th Floor, Gaur City Mall, Greater Noida West, Sector 4, Uttar Pradesh, 201301

  3. Email: support@bankingsathi.com

Severability

If any term, condition, or provision of this Agreement is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable to any extent, that term, condition, or provision will be severed. The remaining terms, conditions, and provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Waiver

No waiver of any breach of this Agreement shall be deemed a waiver of any prior, concurrent, or subsequent breach of the same or any other provisions. Additionally, a waiver will only be effective if it is made in writing and signed by an authorized representative of the waiving party.

Force Majeure

“Banking Sathi” will not be liable for any failure or delay in performing the Services if such delay or failure is due to causes beyond its control, including but not limited to strikes, riots, fires, floods, natural disasters, or other similar events.

Credit Card & Other Financial Services

The user acknowledges and agrees that “Banking Sathi”, as an aggregator, may share leads with partnered brands related to credit cards and other financial products once the user expresses interest in the service. The user also consents to receive communications via calls, SMS, emails, or other methods from partnered banks and other financial institutions regarding credit cards and other financial services. These partnered brands have the authority to contact the user to assist with service approval based on eligibility. Financial institutions and banks may retain and use your information as needed. By providing your contact details, you agree to receive all information, reports, statements, and announcements through the communication methods you have provided.

Entire Agreement

These Terms, along with any supplementary terms or appendices prescribed by “Banking Sathi” or “Banking Sathi” Partner, constitute the complete agreement between the parties regarding the subject matter.

Banking Sathi addresses the fundamental need for fast, convenient, and transparent access to credit in India.